Payment & Security
BUSINESS & CONTACT INFORMATION
Official business and contact information for the BRUMEMAT online store.
Humen Town, Dongguan,
Guangdong, China
STORE OWNERSHIP
BRUMEMAT™ is owned and operated by DONGGUAN SHANYUWEI TECHNOLOGY CO., LTD.
BRUMEMAT / PAYMENT & SECURITY
Secure checkout. Clear payment.
Information about payment methods, checkout, transaction verification and payment-related service when shopping at BRUMEMAT.
CHECKOUT
Shopify Checkout
Available payment methods and the final payable amount are displayed during checkout.
CUSTOMER SERVICE
service@BRUMEMAT.comCHECKOUT
Secure Payment Flow
Payments are completed through the payment options made available during Shopify checkout.
INFORMATION
Protected Payment Details
Sensitive payment information is handled through the selected checkout and payment service.
TOTAL
Clear Order Total
Your payable order total is shown before you complete checkout.
01 / PAYMENT METHODS
Available payment methods
The payment methods available for your order are displayed during checkout. Availability may vary depending on your location, currency, device and the payment services available at the time of purchase.
02 / AUTHORIZATION
Payment authorization & verification
Your bank or payment provider may approve, decline or request additional verification before a transaction can be completed.
These checks are controlled by the relevant payment provider or financial institution and may vary between customers.
03 / PAYMENT SECURITY
Protecting sensitive information.
BRUMEMAT uses the checkout and payment services made available through our Shopify store so customers can complete payment through the appropriate payment provider.
IMPORTANT
BRUMEMAT customer service will not ask you by email to send your full payment card number.
Do not send passwords, full card details or card security codes to our customer service email.
04 / PRICE & ORDER TOTAL
The amount you pay
Before payment is completed, checkout displays the applicable product price, discounts, delivery charges and other amounts included in your final order total where relevant.
Please review the final amount shown at checkout before confirming your order.
05 / CURRENCY & BANK FEES
Currency conversion & external charges
Your bank, card issuer or payment provider may apply currency conversion, international transaction or other service fees depending on your account and payment method. Any such external charges are determined by the relevant financial institution and are not controlled by BRUMEMAT.
06 / DISCOUNTS & PROMOTIONS
Promotional codes
Where a valid promotional code is available, enter it during checkout before completing your purchase. Promotions may be subject to specific eligibility, validity periods and other conditions.
07 / ORDER CONFIRMATION
After checkout
After a successful checkout, order information is sent to the email address provided with your purchase.
If you believe payment was completed but you cannot find your order confirmation, check your spam or junk folder before contacting customer service.
08 / REFUNDS
Approved refunds
Where a refund is approved under the applicable BRUMEMAT return or refund policy, refund information will be provided by our customer service team. Payment providers or financial institutions may require additional processing time before funds appear in your account.
09 / PAYMENT PROBLEMS
Having trouble paying?
If your payment is declined or you experience an unexpected checkout issue, first confirm your payment details and contact your bank or payment provider where appropriate.
For order-related payment questions, email service@BRUMEMAT.com .
PAYMENT ASSISTANCE
Still have a payment question?
Contact the BRUMEMAT customer service team for assistance with an order-related payment enquiry.
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