PRIVACY & BUSINESS CONTACT

For privacy-related questions, requests or general enquiries, you can contact BRUMEMAT using the information below.

01 / WHO WE ARE

BRUMEMAT and your information

BRUMEMAT™ is an online fitness equipment store owned and operated by DONGGUAN SHANYUWEI TECHNOLOGY CO., LTD.

This Privacy Policy applies to personal information processed in connection with BRUMEMAT.COM, our online store, customer service and related services.

02 / INFORMATION WE COLLECT

Information related to your visit or purchase

Depending on how you interact with BRUMEMAT, we may collect information such as:

03 / HOW WE USE INFORMATION

How personal information may be used

We may use personal information to process and fulfil orders, provide delivery and transaction information, respond to customer service enquiries and manage returns or refunds.

Information may also be used to operate, maintain, protect and improve BRUMEMAT.COM, prevent fraud and meet applicable legal or regulatory requirements.

Where permitted, we may also use information for marketing or communications based on your preferences and applicable law.

05 / COOKIES & SIMILAR TECHNOLOGIES

How our store uses cookies

BRUMEMAT.COM may use cookies and similar technologies to support essential website functions, remember preferences, understand site performance and provide relevant store functionality.

Where required by applicable law, non-essential cookies or similar technologies may be subject to consent choices made through available cookie controls.

06 / SHOPIFY & PAYMENT SERVICES

Store and payment technology

BRUMEMAT.COM operates using Shopify and may use payment providers or other third-party services to support checkout and transaction processing.

Personal information processed by those providers may also be subject to their own privacy practices, security measures and legal responsibilities.

07 / SHARING INFORMATION

When information may be shared

We may share personal information with service providers that help operate our business, such as ecommerce platforms, payment providers, delivery partners, fulfilment providers, technology providers and customer service providers.

Information may also be disclosed where required by law, to protect legal rights, prevent fraud or respond to lawful requests from competent authorities.

08 / INTERNATIONAL DATA TRANSFERS

Information may be processed internationally

Because BRUMEMAT operates online and uses international service providers, personal information may be processed or stored in countries outside your own. Where required by applicable law, appropriate safeguards or recognised transfer mechanisms may be used.

09 / DATA RETENTION

How long information is kept

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes and complying with applicable legal obligations.

11 / MARKETING COMMUNICATIONS

Your communication preferences

Where you receive marketing communications from BRUMEMAT, you may use the unsubscribe option included in the communication or contact us to update your preferences. Transactional or service-related messages may still be sent where necessary for an order or customer service request.

12 / INFORMATION SECURITY

Protecting personal information

We use reasonable organizational and technical measures intended to protect personal information. However, no internet transmission, storage system or online service can be guaranteed to be completely secure.

13 / CHILDREN'S PRIVACY

Our online store is not directed to children

BRUMEMAT.COM is intended for customers purchasing fitness equipment and is not designed as a service directed specifically to children. Where applicable, purchases by minors should be made with the involvement of a parent or legal guardian.

14 / POLICY UPDATES

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements. The current version will be published on BRUMEMAT.COM with an updated revision date where appropriate.

PRIVACY RIGHTS

Privacy rights vary by jurisdiction. If applicable law gives you additional or stronger rights regarding your personal information, those rights remain available. You may contact BRUMEMAT if you want to make a privacy-related request.

PRIVACY CONTACT

Have a privacy question?

Contact BRUMEMAT if you have a question about this Privacy Policy or want to submit an applicable privacy request.